Customer Care Advisor (Hebrew) - #10346668

Job ID: #

07

Customer Care Advisor - Hebrew Language

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: 1715 EUR (w/room) - 2001 EUR (w/o room)

Company:

Location:

Lisbon, Portugal

Company Size:

Job Type:

Full Time

Date:

2 aug. 2022

Requirements

Leading Outsourcing/BPO consultancy who is seeking to onboard Hebrew speaking Customer Care Advisor for their Lisbon offices.

Position: Customer Care Advisor

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: 1715 EUR (w/room) - 2001 EUR (w/o room)

3000 EURO signe in bonus

Airport pick up + Relocation reimbursement for international candidates (after 9 mo)

DUTIES AND RESPONSIBILITIES:

• Provide optimal advice regarding different queries of the business clients

• Respond to customers queries in timely and efficient manner

• Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy

• Understand the business goals of your clients in order to match the required online advertisement solutions

• Provide strategic campaign support to educate your clients

• Achieve strong customer satisfaction with a focus on quality and results

• Maintain and update all job-related administrative forms.

REQUIREMENTS:

• Native level Hebrew, both oral and written. Fluent in English

• At least 6 months Customer Service will be considered as an advantage

• Eligible to work in EU or Portuguese residency status

• Computer literate with sound knowledge of Microsoft Office package

• Excellent communication skills with solid negotiating skills

• Resourceful and stress resilient personality that can adapt and remain calm in all situations

• Comfortable communicating over the phone

• Ability to work independently, while being team player at the same time

• Customer oriented role experience will be considered as an advantage

• Academic degree will be considered as an advantage.

BENEFITS:

• Excellent remuneration package based on experience, skills and performance

• Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere

• Guidance and tools to reach your full potential.