Technical Support Advisor (French market) - #10285371

Would you like to boost your career working in digital marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we would like to meet you! Experience living abroad, start your digital marketing career at online advertising platform and enjoy the great Portuguese lifestyle.

Technical Support Expert for Online Marketing Platform

About the Company:

Join the #1 in online advertising platform with current annual revenue of more than 100 billion US dollars. It can place ads both in the results of search engines and on non-search websites, mobile apps, and videos.

‍ Your Profile:

• French is your first language, and you are fluent in English
• You have a high school degree or a bachelor's degree
• You have an interest in online marketing products
• You are a strategic thinker
• Experience in technical troubleshooting, is a plus but not mandatory

Your Responsibilities:

• Assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat and social messaging channels
• Understand the business goals of the clients and support them through a chat system
• Provide high-quality customer service
• Adapt the brand’s voice and tone
• Respond appropriately to customer escalations and escalate issues
• Respond to inbound customer requests, document relevant case information

Benefits:

• Performance Bonus
• Private health insurance since day 1
• Work future workplace will be in a modern office in Lisbon
• Get real career opportunities within the company
• Intensive training for all new employees
• Full-time position
• Be part of a multicultural team and work in a great environment
• Your relocation is organized by the employer including the reimbursement of the initial flight expenses, the accommodation and much more!

If you are a true team player, willing to work in an international team at one of the biggest tech companies in the world, apply now to this job offer and make your move to sunny Portugal!

Live and work in Lisbon, Portugal

Are you craving a change of pace? Ready for an exciting new chapter in your life? Look no further than Lisbon, Portugal!

• Immerse yourself in Lisbon's sunny beaches and world-renowned cuisine.
• Take advantage of the city's vibrant economy and job opportunities with top multinational companies.
• Immerse yourself in Lisbon's rich cultural and historical heritage, from stunning museums to ancient architecture.
• Join the friendly and inclusive community that makes Lisbon one of the most welcoming cities in Europe.
• And with Lisbon's central location, you can easily explore the best of Europe and beyond.